Privacy Policy
Effective Date: October 8, 2025
Last Updated: October 8, 2025
This Privacy Policy describes how O & O Complete Truck & Fleet Maintenance (“Company,” “we,” “our,” “us”) collects, uses, and protects information obtained through our website https://oandocomplete.com
and related online services.
By using our website or submitting personal information, you consent to the practices described in this Policy.
1. Company Information
Business Name: O & O Complete Truck & Fleet Maintenance
Address: 2311 N 57th Ter, Hollywood, Florida 33021
Website: https://oandocomplete.com
Phone: 954-559-5611
2. Information We Collect
We collect information in the following ways:
A. Information You Provide Directly
When you interact with our website, request a quote, schedule a service, or contact us, we may collect:
- Name
- Phone number
- Email address
- Vehicle information (make, model, year)
- Company name (for fleet accounts)
- Any other information you voluntarily provide in a contact form or message
B. Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Date, time, and pages visited
- Referring website or source
This data helps us understand user behavior and improve site performance.
C. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze website traffic, and remember user preferences.
You can adjust your browser settings to refuse cookies, but some website features may not function properly.
3. How We Use Your Information
We may use collected information to:
- Respond to inquiries, appointment requests, and service quotes
- Provide and manage our automotive repair and fleet maintenance services
- Improve our website and customer experience
- Send updates, promotions, or service reminders (if opted in)
- Comply with legal and regulatory obligations
We do not sell or rent personal information to third parties.
4. Sharing of Information
We may share limited personal information in the following cases:
- Service Providers: With trusted vendors who assist with website hosting, appointment scheduling, or payment processing.
- Legal Compliance: If required by law, regulation, or court order.
- Business Operations: In the event of a merger, sale, or business transfer, user data may be transferred as part of the transaction.
All third parties are obligated to protect your data and use it only for authorized purposes.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, and resolve disputes.
6. Data Security
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, use, or disclosure.
However, no online platform or data transmission can be guaranteed as 100% secure.
7. Your Rights and Choices
You have the right to:
- Request access, correction, or deletion of your personal data.
- Opt out of receiving promotional emails by clicking “unsubscribe” or contacting us directly.
- Disable cookies in your browser settings.
We will respond to all reasonable requests in compliance with applicable Florida and federal privacy laws.
8. Children’s Privacy
Our website and services are not directed toward children under the age of 13.
We do not knowingly collect or store personal information from minors.
If you believe a child has provided us with personal data, please contact us to request its deletion.
9. Links to Third-Party Websites
Our website may contain links to external websites not operated by O & O Complete Truck & Fleet Maintenance.
We are not responsible for the content, security, or privacy practices of those third-party sites.
Please review their policies before providing personal information.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Updates will be posted on this page with a new “Last Updated” date.
Continued use of the website after updates indicates acceptance of the revised terms.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at: support@oandocomplete.com